Insurance Industry

Situation:

A mid-sized broker of commercial insurance products wanted to reduce costs and improve their ability to collaborate between their two offices.

They were working with four vendors to get Internet and phone service and their phone system was failing.

Solution:

The NT Group was hired to perform a short consult and describe options, including budget, vendor, and solution descriptions.

Outcome:

The NT Group delivered a summary of three options for Unified Communications as a Service (UCaaS).  Included in the summary were three options for improved Internet connectivity in both offices.  Two of the three options reduced the customer's current expense and all options provided opportunity to:

- collaborate effectively between offices

- improve productivity for all office staff

- more effectively communicate with the firm's customer community

- eliminate costs associated with moves/adds/changes

The NT Group provided project oversight during the implementation and the customer successfully implemented UCaaS in both of their offices within six weeks.

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